Contact Us
Contact the Image to Image AI team (imagetoimageai.run) for customer support, billing and refund assistance, enterprise licensing, or editorial inquiries.
Last updated: 2026-11-15
1. Direct Support Channels
Need help with an image generation task, credit balance, subscription billing, or a technical question? The Image to Image AI team responds to all inquiries within 1–2 business days.
- General & Technical Support Email: support@imagetoimageai.run
- Online Support Ticket Desk: Open a Support Ticket
- Official Website: https://imagetoimageai.run
2. Billing, Subscriptions & Refund Requests
If you need assistance with an order, invoice, subscription cancellation, or refund request:
- Email support@imagetoimageai.run from your registered account email address.
- Include your Order ID (found under Account Settings → Payments) and a brief note describing your request.
- Eligible refund requests submitted within 7 days of purchase are processed within 1–2 business days back to your original payment method.
3. Editorial & Research Inquiries
For questions regarding our diffusion benchmarks, methodology, press citations, or partnerships with Dr. Ethan Lin and the Image to Image AI Research Team, please email support@imagetoimageai.run with the subject line "Editorial / Research Inquiry".